Please read this document carefully to understand our commitment to fair information practices and transparency about our data handling policies and procedures.
What Information We Collect
Bubble Skincare collects data to improve customer experience, fulfill orders, stay in touch, customize content/ads, analyze practices, prevent fraud, comply with legal requirements, and better understand our audience. We gather the minimum amount of personal information needed for effective operation. The types of data collected include:
Account/Contact Information: When you create an account, subscribe to emails, chat online, submit a form, or contact us, we may collect some combination of: full name, email, phone number, mailing address, Instagram handle, etc. Required fields allow us to respond and serve your needs.
Order Information: To process transactions and make recommendations, we save order details, shopping behavior tied to your account, products purchased, delivery address, payment method, credit card number (processor may retain), order frequency, order history, points accrued, reviews left, refund requests, exchanges, etc.
Website Activity Data: As you interact with our site, certain usage details may be gathered by cookies/web beacons including IP address, browser type, operating system, referral links, web pages visited, clickstreams, tempo on each page, browsing history across sites, etc. See more below under “Cookies and Tracking.”
Correspondence Content: When you contact us by chat, social media, email or call center, we keep a record of communications to consistently assist you.
Feedback & Survey Responses: Customer ratings, product reviews, survey answers, contest entries, Q&A posts, and other voluntary submissions help us understand our audience but may contain personal information if you choose to provide it.
Sweepstakes, Giveaway or Event Registrations: Entering drawings or RSVPing for Bubble Skincare activities often requires contact details and preferences that we track. Attendance and engagement is documented to help coordinate, gauge interest, boost enjoyment, and improve future events.
Demographic Data: Anonymous statistical data about user location, age, gender, preferences, shopping habits and other attributes and patterns may be collected using surveys or compiled from other listed categories.
How Information Is Used
Bubble Skincare uses the personal data gathered in the following ways:
Fulfill Orders & Respond to Inquiries: Primarily, identifying information enables us to reliably deliver purchases, process returns, track shipments, communicate about orders or product/service issues, provide support via call/chat/email, verify financial qualifications, send receipts or invoices, and facilitate other purchase-related needs.
Create & Manage Accounts: Account login credentials connected to identifying data let customers securely access order history, payment options, points program perks, wishlists, and other account tools tailored to improve shopping convenience.
Personalize Shopping Experience: Cookies help our websites remember you and track browsing history so you can seamlessly pick up where you left off, have items persist in your cart across sessions without logging in, or see relevant product recs.
Connect on Social Channels: If engaging with Bubble Skincare social media accounts, certain technical account/device data enables direct compatible interactions. Personal info shared publicly on social channels may be visible for us to provide personalized responses.
Contact Customers About Activity: Identifiers like name, handle and email enable Bubble to send the following types of direct communications: order confirmations/updates, customer service follow-ups, requests for reviews, surveys about past purchases to improve service, personalized promotions or exclusive offers, event invitations and delivery/attendance specifics, periodic brand newsletters customers can opt into, or important product notices.
Improve Product Selection: Aggregated non-identifying data gives our team helpful statistics to better respond to broad customer needs and refine our natural skincare offerings and availability to suit preferences.
Enhance Website Relevance: Anonymous technical visitor data paired with aggregated demographic profiles guides decisions about relevant website subject matter, optimal platforms, and tailored content presentation. Identifiers sometimes directly customize site content shown to logged-in viewers based on purchase history and demonstrated interests.
Prevent Fraud & Analyze Risk: Financial data, IP addresses, order patterns and similar markers help identify and mitigate fraud, spam, phishing, attacks, and other malicious scenarios that threaten business assets and customer security. agreggateNon-identifying statistics about these threats safeguard interests.
Comply with Legal Mandates: Identifying data fulfills taxation, accounting, reporting and record-keeping requirements. Appropriately anonymized datasets aid decision-making to steer company practices.
Send Marketing Communications: With prior implicit or explicit consent, names/emails may receive promotional messaging like new product announcements, significant sales or offers, events, or seasonal content tailored to specified preferences. Communications always include easy opt-out.
Retarget Ads: Anonymous identifiers (not names/emails) associated with Bubble Skincare site activity allow retargeted ads to appear occasionally in ad exchange spaces based on inferred interests and buying intent signals.
When & Why We Disclose Data
Bubble Skincare will not disclose, rent, trade or sell any private customer data to other companies or external parties without clear permission unless the following rare situations necessitate selectively sharing certain data elements:
Delivery Partners: Customer name, phone number, billing/shipping addresses and purchase contents must be shared with delivery partners like UPS to successfully fill orders while keeping customer identifiers strictly confidential internally.
Service Providers: Companies helping operate our website, process payments, manage ads or analytics, and provide other critical assistance have restricted access to anonymous technical data, aggregated usage statistics or segments of customer data relevant to enable their contributions. They are bound by stringent confidentiality rules.
Safety & Legal Mandates: We may be required or permitted by law to disclose identifiers and activity trails to cooperate with regulators, law enforcement, or abuse prevention agencies if extreme circumstances jeopardize customer security or legal non-compliance is suspected. Data sharing would be minimized and customer privacy tightly safeguarded even in unlikely enforcement collaborations.
Securing Customer Information
Bubble Skincare takes extensive steps to protect customer data through physical, technical and administrative safeguards such as:
- Data encryption to prevent unauthorized access
- Multi-factor authentication for account access
- Testing protocols to guard against breaches, malware, viruses and network vulnerabilities
- Internal policies limiting employee data access to key personnel for designated business functions only
- Password policies, device wiping after too many failed login attempts, automatic time-outs for inactivity
- Customer notification protocols in case of suspected breach events
While we aim for top-tier standards in data security, no method is 100% foolproof and customers share the responsibility of safeguarding credentials.
Your Data Rights & Choices
Bubble Skincare’s objective is maximizing commerce convenience while prioritizing consumer privacy through responsible controls. We offer certain options regarding use of personal information:
Order Histories: You may access previous Bubble Skincare orders by logging into your account portal if registered email is provided at checkout. Updates or deletions would disrupt record-keeping required for returns/exchanges, accounting and taxation.
Account Details: You may view, amend or delete your account profile details at any time by logging in online. However certain key pieces of identifying information cannot be changed or removed without reasonable justification if they conflict with mandatory order tracking, proper delivery and communications utility.
Marketing Email Subscriptions: You may opt out of marketing emails like promotions and newsletters via Preferences page in your account, checking the unsubscribe box or emailing a request to Bubble Customer Service. However service communications will still occur.
Cookies and Tracking: Most tracking can be disabled on Bubble Skincare sites by adjusting your browser settings to reject cookies/web beacons and prevent storage of usage history, ad IDs and related technical data. This may disrupt convenience features but you still can navigate sites.
Deletion Requests: You may email a verified request for Bubble Skincare to delete the entirety of your personal information from active databases, bearing in mind this elimination may be practically complex, incompatible with fiscal compliance, and in opposition to hopes of your possible future return.
Contact for Data Requests: To access, edit, object or have deleted all applicable personal data retained by Bubble Skincare, email our Privacy Officer at firstname.lastname@example.org or write us at: 123 Skincare Way, Portland, OR 97201. We will respond within 30 days.
If any uses of your data via our website seem objectionable even after attempting clarification or exercising the above rights, you may file complaints via your country or state data protection authority.
Bubble Skincare cares deeply about child welfare and minimizing data collection from minors. Our websites target adult users and do not knowingly gather information from those under age 18. If a minor unknowingly shares information online or submits an order we will promptly delete data upon discovery and disallow further collection once properly notified by parents/guardians objection to prior unpermitted submissions. Please contact us if accommodation regarding child data is needed.
Bubble Skincare operates globally so international customer data collection and retention adheres to applicable regulations in your region like GDPR requirements, Privacy Shield certification, or APEC CBPR standards. All individuals regardless of residence or citizenship have equal rights to transparent company privacy practices and prudent controls around use of provided information based on this disclosed policy. Please contact us right away if you have any jurisdictional concerns.